St. Francois County Joint Communications

102 Industrial Drive

Park Hills, MO 63601

Business Phone:   (573) 431-3131

Administrative/Addressing:    (573) 431-7842

Director:    Alan Wells

History Of  SFCJCC

St. Francois County Missouri is located in the Midwest Region of the United States, in the Southeast Section of Missouri. We are 60 miles South of St. Louis, on U.S. Highway 67. Our county encompasses approximately 450 square miles and has a current population of just under 55,000 people.

The St. Francois County Joint Communications - 911 Dispatch was formed in 1993 and officially went online on at 12:01 a.m. on May 01, 1993. Bringing all of these Agencies together with 911 and just 1 Dispatch Center has had quite an impact on our area.

We are here to Serve

First and foremost, it gave our citizens, as well as people just passing through, an effective way to obtain emergency services. In the past, there were several seven digit numbers throughout the county a person would have to call when they needed help. If a person was not familiar with the area or upset, often too many times they called the wrong number, having to be transferred, which takes time. The implementation of the universal emergency number 911 solved this problem. Our center also has what is referred to as "Enhanced 911" which means that when a person calls 911 we immediately have their phone number, a name, and most importantly, the location they are calling from. Older 911 systems only displayed the phone number, making it still difficult to get a location many times.

Secondly, it brought most of the emergency personnel in this county together. With most of the county now being dispatched through just one center, communication among all agencies has been greatly improved. Now if an officer in one department is working on a case and needs assistance from an officer from another department, the information only has to pass through one area, instead of from center to center.

And last but definitely not least, this has also brought about a proper addressing structure for our county. In the past, many rural areas were addressed with route and box numbers which actually had no set pattern. Our addressing now is a numeric address with a road name. For example, instead of Rt. 4 Box 1234-G, the address may now be 2167 U.S. Hwy 67.

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